Central Alarm is responsible for monitoring all alarms on the University of Tennessee campus. The alarm system monitors are able to review access to any area that has an alarm system. The current alarms include fire alarms, access, mag-locks, motion sensor, elevator alarms, and panic alarms. Once an alarm is received, the information is dispatched to the appropriate staff for response.
The Central Alarm staff are only responsible for alarm monitoring. Facilities Services is responsible for system maintenance and new installations.
Access to a building or room must be approved by a department head or building representative. Access requests are submitted to Central Alarm via the campus Access Request program (link provided below). VolCards used to gain access are updated on a frequent basis in the Central Alarm system whenever there is a change in card number or status. If a replacement card does not function for access within an hour of being issued the cardholder can either call Central Alarm at 865.974.0808 or send an email to email@example.com.
- Central Alarm Access Request (must be completed on all new accesses or modifications to accesses)
- Central Alarm Account Activation / Deactivation Request (must be completed to begin or cease Central Alarm monitoring of an alarmed area)